Privacy Policy

We may collect the following types of information when you visit our Website or interact with us:

a) Information you provide directly

• Name
• Company name
• Email address
• Phone number / WhatsApp number
• Country / location
• Details of your exhibition stand or fabrication requirement (submitted via contact forms, quote requests, or WhatsApp/chat inquiries)
• Any other information you choose to share with us

b) Information collected automatically

• IP address
• Browser type and device information
• Pages visited and time spent on the Website
• Referring website or source (including Google Ads and search engines)
• Cookies and similar tracking technologies

• Respond to your inquiries and provide quotes for exhibition stand design and fabrication services
• Understand your requirements and communicate with you via email, phone, or WhatsApp
• Improve our Website, services, and customer experience
• Run and measure the performance of our advertising campaigns (including Google Ads)
• Send you updates, portfolio information, or promotional content, where permitted
• Comply with legal obligations

Our Website may use cookies and similar technologies (such as Google Analytics and Google Ads tags) to:

• Understand how visitors use our Website
• Measure the effectiveness of our advertising campaigns
• Remember your preferences

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Website.

We do not sell your personal information. We may share your information with:

• Service providers who help us operate the Website, host our data, or manage advertising (e.g., Google)
• Team members at Novatrix Designs and Novatrix Shopfits involved in preparing your quote or project
• Legal authorities, if required by law or to protect our legal rights

We do not share your information with third parties for their own marketing purposes without your consent.

Our Website and services are used by exhibitors and businesses from various countries, including within the European Union, United States, Middle East, and Asia. If you are located outside India, please note that your information may be transferred to and processed in India, where our servers and offices are located.

If you are located in the European Economic Area (EEA) or United Kingdom, you may have additional rights under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, or restrict the use of your personal data. To exercise these rights, please contact us using the details below.

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, respond to your inquiries, complete a project, or comply with legal obligations.

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent to marketing communications at any time
• Object to certain processing of your data

To exercise any of these rights, please contact us using the details in Section 11 below.

Our Website and services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be posted on this page with a revised "Last updated" date.

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at: